FAQ (Frequently Asked Questions)

1.

How do I activate my casino bonus?

To activate bonuses, wagering and deposit requirements must be met. More details can be found in the “Bonuses” section.

2.

Why didn’t I receive my deposit bonus?

To claim the welcome bonus, please ensure the following:
You have created a new account, and this is your first bonus request.
Your deposit meets the minimum required amount for the bonus.
Casino bonuses are enabled in your account settings.
You are not linked to another account that has already claimed a welcome bonus.
You are located in a country where you are legally eligible to participate in casino promotions.

3.

What is a "wagering requirement"?

The "wagering requirement" refers to how many times the bonus amount must be played before a withdrawal can be made.

4.

What bonuses are available at Bizzo Casino?

Bizzo Casino offers many attractive bonuses:
First Deposit Bonus: 100% welcome bonus up to €100 + 100 free spins for the games Dig Dig Digger and Mechanical Clover.
Second Deposit Bonus: 50% bonus on the second deposit up to €300 + 50 free spins.
Monday Free Spins: Up to 100 free spins for the game Cash Elevator.
Thursday Reload Bonus: 50% bonus up to €200 + 100 free spins for The Magic Cauldron – Enchanted Brew.

5.

What is the difference between sticky and non-sticky bonuses?

Sticky Bonus: Can only be used in gameplay and cannot be withdrawn.
Non-Sticky Bonus: Can be withdrawn along with winnings once wagering requirements are met.

6.

Is there a VIP program at Bizzo Casino?

Yes, Bizzo Casino offers an excellent VIP program for its most active players.

7.

How do I withdraw my winnings?

Log in to your account.
Go to the “Wallet” section.
Click on “Withdraw.”
Select the withdrawal method (the same as your deposit method).
Fill in the required fields.
Enter the withdrawal amount.
Confirm the request.

8.

Is verification required before withdrawing?

Yes, for security purposes, Bizzo Casino uses a KYC (Know Your Customer) procedure before processing withdrawals.

9.

What documents are required for verification?

Government-issued identification (ID card or passport) is typically required for verification.

10.

Cé chomh fada a thógann sé cuntas a fhíorú?

De ghnáth tógann an fíorú suas le 72 uair an chloig, ach d'fhéadfadh sé athrú. Bí foighneach, le do thoil!

11.

What deposit and withdrawal methods does Bizzo Casino offer?

Bizzo Casino offers a variety of secure methods:
Credit and debit cards (Visa, Mastercard)
E-wallets (Neteller, Skrill)
Online payment services (ecoPayz, Perfect Money)
Cryptocurrencies (Bitcoin, Ethereum, Litecoin)
Bank transfers

12.

Why wasn’t my deposit processed?

Check your payment details.
Try another payment method.
If the issue persists, please contact customer support.

13.

How can I contact Bizzo Casino?

You can reach our support team via live chat.

14.

What is the minimum bet for slot games?

The minimum bets for slot games in Irish casinos typically range from €0.01 to €0.75. For example, the Fort Knox Jackpot can be triggered with a €0.75 per spin bet.

15.

What does RTP mean?

RTP stands for "Return to Player" and indicates the percentage of all wagered money that a game will return to players over time. An RTP of 95% means that for every €100 wagered, an average of €95 is paid out as winnings.

16.

What is the minimum bet for live dealer games?

The minimum bets for live dealer games vary by game and casino. In Irish casinos, minimum bets for live roulette often start at €1, while live blackjack can range from €2 to €10. For example, the minimum bet for Easy Roulette is €1.